Questions?

You’ve got questions? We have answers!

I’ve booked a bike tour. Where are you?

Our shop is at 811 SE Main, in the red-and-white building in the center of the block, #106. We’ll meet you there; we’d love to see you about 15 minutes before your tour begins to fit you for a bike and get to know you! For all tours that start in the morning, we’ll provide tea or coffee when you arrive.

You can get to our shop with the #14 (Hawthorne) bus; nearest stop is 9th Avenue if you’re coming from downtown, or 7th Avenue if you’re coming from outer eastside. We’re two blocks north of Hawthorne. The #10, #70 (a north-south running route), and #15 are also nearby.

The nearest streetcar stop (B Loop) is SE Grand and Taylor. You’ll walk east (four blocks) and south (two blocks) to find us.

I’ve booked a vehicle tour. What now?

We can pick you up, if you’re staying in an inner Portland hotel (downtown or inner eastside). Lots of our guests stay at AirBNBs; let us know the address of your stay and we’ll find a place for you to meet us.

It’s better for all of us if we have fewer pickup locations, so we may ask you to walk a few blocks from your hotel. Call us at 503-889-6410 or email, info@cordillerantours.com, if you have questions.

What will the weather be like?

Weather in Portland can be variable to the extreme. Unless your booking is for July and August, please expect it might rain, and you should know throughout the year, our highest temperatures are late afternoon. Mornings can be very cool (even in July), and by late afternoon, when many of our tours begin, you’ll likely be too warm in your morning gear unless the day calls for showers. We’ll have some rain gear and gloves to borrow on chilly, wet days, and on bike tours our guide will have space to tote along layers if you need to shed them.

What should I wear on a bike tour?

Wear comfortable clothes that you can ride a bike in. For us that means the same clothes we’d wear on a walk; none of our guides wear special bicycling attire, with the exception of helmets! We bike in what we wear every day, although be warned, pencil skirts, extra-tight jeans, flowy dresses, and wide-legged pants can be an issue.

What should I wear on a hiking tour?

Wear clothes that you can walk in, and wear lightweight, comfortable layers. Most importantly, wear good boots that can handle getting wet. Except for July and August (our dry season), there will be mud and probably some flowing water across nearly every trail. Trail sandals, like Keen, are fine if that’s your thing, but running shoes are not usually comfortable for all the terrain you’ll encounter. Please feel free to call or email if you want to chat more about boots!

Should I bring my own water?

We’ll have water available but recommend you bring your own bottle; Portland’s tap water is some of the cleanest and most delicious in the world. Klean Kanteens are locally designed and we love them!

Do I tip? How do I tip?

Tips for our fantastic guides are always appreciated, and if you’ve forgotten to bring cash, we can process tips on credit cards; just ask.

We love our jobs as tour guides! And we hope you’re enjoying these tours as much as we love giving them. 10-20% of your tour price is a typical gratuity.

I have allergies or dietary restrictions — can you accommodate?

We live in Portland, where nearly every one of our friends has some food restriction. We can do this! Our snacks are mostly vegan and gluten-free, as well as peanut-free. Our lunches are vegetarian. If you have specific needs bey, let us know ahead of time, we’ll

Our doughnut tour is not gluten-free friendly (we’re sorry, we wish it could be!), and there are very few vegan options, but we’re happy to put together a custom vegan, gluten-free baked goods tour… just ask!

How do you say “Cordilleran”?

Core-duh-LAIR-uhn.  And here’s why.